We are going to remove the session log api and session usage download as CSV. If you need the session logs then you can subscribe to the session.session_log webhook, please refer to https://docs.surfly.com/webhooks.html for further details


After 3 years of extended support, legacy JS widget (https://surfly.jp/static/js/widget.js) will be removed. See the current JS API docs at https://docs.surfly.com/javascript.html


released on 2019-09-05
  • changed Silence errors in queue list call
  • changed Widen the field titles on the options page
  • changed Nicer blocker page for private sessions
  • fixed Gracefully handle unavailable webStorage


released on 2019-09-04
  • added Show queue metadata on the history page


released on 2019-08-28
  • fixed Blank page in iOS when creating a session in provided iframe
  • added Collect JS errors in Sentry
  • added Upload sourcemaps to Sentry


released on 2019-08-27
  • fixed Using searchbar on maps.google.com website
  • changed Do not show sessions on the Queue page until a leader joins
  • added Show error page when iframe element is restricted (related to the blacklist and whitelist session options)


released on 2019-08-26
  • fixed Using window.fetch with LastPass extension enabled


released on 2019-08-22
  • fixed ATS configuration when using parent HTTP proxy for on-premise installations


released on 2019-08-21
  • added Customize login page using default_branding_company option for on-premise installations


released on 2019-08-20
  • fixed Some styling fixes in dashboard interface
  • added New widget option confirm_session_start: gets a user’s consent before starting a Surfly session
  • changed The Surfly “Get Live Help” button is now styled according to company branding settings
  • changed The blocker page when using block_until_agent_joins is now styled according to company branding settings
  • fixed Reducing resource consumption for canvas serialisation
  • added Canvas can be serialized as WEBP images using enable_webp session option


released on 2019-08-14
  • fixed High CPU usage during canvas synchronization


released on 2019-08-08
  • fixed Intercom integration